privacy policy

These Privacy Practices are a commitment by Cloud 9 Worship Center to adequately protect your personal information regardless of where the data resides, and depending upon your location, may provide additional privacy rights through your privacy regulator or a court. If you would like additional information regarding the Privacy Practices contact us via the contact details below.

How we collect information about you: When you visit the Cloud 9 Worship Center website or use the Cloud 9 Worship Center services/applications, we collect information sent to us by your computer, mobile phone or other access device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.

If you open an account, donate or use the Cloud 9 Worship Center service, we may collect the following types of information:

Contact information - your name, address, phone, email, Skype ID and other similar information.
Financial information - the full bank account numbers and/or credit card numbers that you link to your account or give us when you use the our services.
Before permitting you to use the Cloud 9 Worship Center services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information.
We may also obtain information about you from third parties such as credit bureaus and identity verification services.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website, applications or Cloud 9 Worship Center services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of our services.

How we use the personal information we collect: Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience.

We may use your personal information to:

Process transactions and send notices about your transactionsresolve disputes, collect fees, and troubleshoot problems;prevent potentially prohibited or illegal activities, and enforce our User Agreement.
Customize, measure, and improve the Cloud 9 Worship Center services and the content and layout of our website and applications

How we share personal information with other parties: We don't sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.

We are obliged to release your personal information when requested by the below listed agencies and reasons.

Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure
We need to do so to comply with law or credit card rulesWe believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.

Cloud 9 Worship Center will not sell or rent any of your personal information to third parties for their marketing purposes.

How you can contact us about privacy questionsIf you have questions or concerns regarding this policy, you should contact us by writing to us at Cloud 9 Worship Center, Attn: Privacy Department, 8498 Paseo Iglesia, Spring Valley, CA 91977.